Shipping & Returns

 

Returns:

  • ​All on-line sales are final. Refunds on new products purchased online that have been lost or damaged in shipping will be accepted with proper photos and documentation.
  • Buyer is responsible for return shipping charges if applicable.
  • Please email connie@midwestretro within 14 days of receipt to initiate a damage claim.

Shipping:

  • ​Products ordered online will ship within 2 business days. If there is a delay in shipping, we will notify you promptly.
  • Order any combination of three (3) Iron Orchid Designs Stamps, Transfers or Moulds and receive $10 off shipping at checkout.  All items must be in stock.  If you wish to combine a pre-order product with a product in stock, your order will be held until all items are in stock.  If you need a product immediately, please do not put it on the same order as a pre-order product.
  • We ship most items UPS or USPS and will send a tracking number to the email you provide.
  • We ship only within the 48 contiguous United States.

Billing Terms:

We accept all major credit cards including Visa, Mastercard, American Express, Discover, Debit Cards and Paypal for online purchases.  PayPal is our credit card processor, but you do not need a PayPal account to check out.  You may use any credit card you wish.

Privacy Policy:

We will not share or disclose any of your information to any third party. You may receive emails notifying you of upcoming events or sales and you may unscubscribe at any time.

Our Contact Info:

Midwest Retro

207 Barrington Avenue

East Dundee, IL  60118

847-844-0848

connie@midwestretro.com